Information Technology Directory 

Popular Links:

  1. Ben Muscott

    Director of IT and GIS
    Phone: (517) 768-6752 (Help Desk)

The Information Technology Department is an internal service organization which is responsible for maintaining, securing, and enhancing technology and communications for County departments and agencies.

Services:

Services include the County web site, database administration, systems administration, ERP (Enterprise Resource Planning) implementation and support, software analysis and development, data center operations, 911 call center support, geographic information systems, network connectivity, VOIP (voice-over-internet-protocol), wireless communications, and desktop support.

Information Technology Links:

  • Infrastructure Services
    Discover what infrastructure services the IT department provides for the County.
  • Enterprise Services
    Information Technology provides technical support for the County as well as Geographic Information Systems (GIS) information, the County website, and more.
  • Geographic Information Systems (GIS)
    Jackson County GIS, a division of the Jackson County Information Technology Department, provides mapping and GIS services for the county and surrounding municipalities and agencies.
  • Parcel (Tax) Viewer
    Find tax information for properties, generate mailing labels for public notification, print full page maps, and more. Updated weekly.
  • GIS Interactive Maps
    View multiple maps that provide information on Jackson County parcels, natural features, parks, history, glacial landforms, voting precincts/districts, trails, and more.
  • Cybersecurity Resources
    Learn about how to secure your information, check your credit, respond to identity theft, and more.
  • IT Help Desk (Employees Only)
    Submit IT work requests here.