Enterprise Services

Help Desk

Provides first-line hardware and software support for the County’s information technology users; this includes procurement, repair, and replacement of workstations, laptops, tablets, and other mobile computing devices as well as installation, troubleshooting, and support for County software applications.

Enterprise Applications Support

Provides in-depth technical support for County applications, including the Microsoft Office Suite, 911 Dispatch, imaging systems, and many other commercially developed applications used within the County as well as in-house developed solutions

Geographic Information Systems

Create and maintain an environment for open communication, coordination and collaboration of the Geographic Information System (GIS) efforts in Jackson County.

Web Site

Provides the public-facing cyber persona of the County providing access to thousands of pages of information, including news, public services, County government meetings, etc.