It is the intention of Jackson County to bid and award a Master Agreement to a contractor for Digital Voice Logging System Maintenance.  The maintenance contract for the Nice Digital Voice Logging solution at Jackson County 911 site at 1715 Lansing Ave. Jackson, MI 49201 will be expiring.  Jackson County Central Dispatch is currently looking for a vendor with certified local agents and a proven history of support and maintenance for a Nice Digital Voice Logging System Version9.1.2.110-UP2 system operating at its site.

The vendor should have extensive and proven experience with the maintenance and troubleshooting of the Nice Digital Voice Logging system as well as being able to offer support for it in its applications.