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Sheriff - General Questions

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1. How do I get a copy of a traffic crash report?

You may obtain a copy of a Traffic Crash Report by either responding to the Sheriff's Office and making a request for documents, complete a request for documents form on this web site, or go to www.buycrash.com.

2. What should I do when I need non-emergency police services?

Dial 911 on your telephone. All police services in the County are dispatched by 911.

3. Where is the Jackson County Office of the Sheriff located?

We are located at 212 West Wesley Street, Jackson, Michigan 49201. We are 1 block west of the intersection of West Wesley and South Jackson Streets, in Downtown Jackson. Our telephone number is 517-768-7900.

4. How do I get Jail Information?

Most of the information you are looking for is available on the Jail Information page of this web site. If you are unable to locate the information you seek, call the Jackson County Jail at 517-768-7912.

5. If I know someone with an outstanding warrant, how do I get them arrested?

If they are within Jackson County, telephone the Jackson County Office of the Sheriff at 517-768-7900. Provide us with the information. If we are able to verify the outstanding arrest warrant, we will make every attempt to arrest the individual.

6. Where do I call if I want to give information without giving my name?

If you are in Jackson County telephone Crime Stoppers of Mid-Michigan at 517-483-7867, you can remain anonymous and also get a reward for your information. You may also download our cell phone app, Mobile Patrol, and send anonymous tips.

7. I have had my fingerprints taken before, must I do it again?

Yes, your fingerprints do not remain on file to be used for multiple purposes. If you have had them taken previously for any reason you must get them taken again.

8. I would like to make a police report, who do I call?

To make a report in Jackson County whether it is an emergency or non-emergency all you need to do is call 911 and the closest officer will respond to take your complaint.

9. I have called and left a message for a deputy and they haven't called me back yet, why?

The deputies work 12 hour shifts and are on a rotating schedule so they are not here every day and they are not required to check their voicemail when they are off. If it has been more than four days and you haven’t heard from them or if your matter requires urgent attention please call the shift supervisor at 517-768-7901 and check to see when they may be back to work and ask that they have them call you.

10. I need to speak to a particular deputy but they never answer the phone number they provided me on their card.

The number they have on their card is a voicemail number and not a number they answer. If you are calling on their work day, keep in mind that they don’t work at a desk and are out on the road working. Once they get the voicemail they will call you back. . If it has been more than four days and you haven’t heard from them or if your matter requires urgent attention please call the shift supervisor at 517-768-7901 and check to see when they may be back to work and ask that they have them call you.

11. I hit a deer on my way to work and need to make a report. I have continued on to work and would like to make the report.

If you are at work and it is in Jackson County and would like to make the report you may do so by calling 911 to have a deputy respond to your work and take a report. If you would rather not have the Deputy at your work and you live in Jackson County you may wait until you get home and call 911 to have a deputy respond for that report. Unfortunately, we do not take accident reports over the telephone.

12. Do I or someone I know have a warrant?

Unfortunately by Michigan law we are unable to run you or anyone else upon your request to tell you if a warrant exists unless you are in our presence with proper identification. You can check on www.d12.com or contact the 12th District Court at (517) 788-7260 and they may be able to help you.

13. I have court ordered fingerprints or DNA Sample how do I get them done?

You need to go to the jail window in the lower lobby on the West side of the Wesley St. facility. Make contact with one of the deputies they will be able to assist you. Be advised that weekdays between the hours of 7am and 8pm you may not be able to get those done due to this being their busiest time of the day. It is recommended that you come after 8pm and before 7am to get them done or you can call them prior to coming at (517) 768-7912.

14. I need to get a background check done for a job. Do you do them there?

We do complete local background checks which only includes information on your bookings at the Jackson County Office of the Sheriff. For a more thorough background you can go to the Michigan State Police Web Site and click on IChat (Internet Criminal History Access Tool) or follow the following link: https://apps.michigan.gov/ichat/home.aspx

15. I want to report a loose/vicious dog near my residence but I can’t locate a phone number for Animal Control.

Unfortunately, in Jackson County we no longer have Animal Control. If you are having issues with loose animals please call 911 to have an officer respond to address the situation.

16. My ex-spouse/girlfriend refused me visitation with my child and I have paperwork showing it is my time to have him/her. I want the police to go and pick up my child and turn him/her over to me.

We will respond with you to the residence as a peace officer and try and assist you with picking up your child. However, if you the other party won’t allow them to go it will be your responsibility to go to the friend of the court and complete a denial of parenting time form and request a hearing in front of the judge. We will not force the other party to surrender the child without the proper court order, which the agreement of parenting time is not.

17. What do I do to sell a handgun to someone if they do not have a Concealed Pistol License?

If the person you are selling the handgun to does not have a Concealed Pistol License they will need to respond to the Sheriff's Office and obtain a License to Purchase a handgun.

18. What do I do to sell a handgun to someone if they have a Concealed Pistol License?

If the person you are selling a handgun to has a Concealed Pistol License, they will need to obtain a Pistol Sales Record form and complete the form for the sale. The forms are available at most police agencies and is available online her under online forms.

19. What steps do I take to buy a handgun?

If you have a Concealed Pistol License you will only need to complete a Pistol Sales Record (available in Online Forms). If you are buying a handgun from a federally licensed dealer they will complete the paperwork for you. If you do not have a Concealed Pistol License you will need a License to Purchase before buying a handgun from an individual. If you are buying a handgun from a federally licensed dealer, they will complete all the paperwork for you and you do not need a License to Purchase.

20. What do I need to bring to obtain a License to purchase a handgun?

You must be at least 18 years old and present a driver's license or state Id. You will undergo an instant background check and in most cases you will leave with the License to Purchase.

21. How much does it cost for a License to Purchase a handgun?

A License to Purchase a handgun is free.

22. I inherited a handgun, how do I get it registered?

If you have a Concealed Pistol License you will only need to complete a Pistol Sales Record form. The person you inherited the handgun from will sign the form as the seller. If the person you inherited the handgun from is deceased the executive of the estate will sign as the seller and indicate that the handgun is from " The Estate of _____". If you do not have a Concealed Pistol License you will need to obtain a License to Purchase and complete the form as stated above.

23. I just moved to Michigan from another state, how to I get my handguns registered?

If you have a Concealed Pistol License from Michigan you will only need to complete a Pistol Sales Record form. In the space indicated for the seller you would sign and state that "you moved from the state of _____." If you do not have a Concealed Pistol License you will need to obtain a License to Purchase and complete the form as stated above.

24. I have a License to Purchase a handgun, now what?

You have 30 days to use the license by buying a handgun and completing the form. After purchasing a handgun you have 10 days to return the "Registration" copy to the police agency you received it from. You can mail the "Registration" copy it does not need to be returned in person.

25. Must I return a completed Pistol Sales Record or License to Purchase form in person?

No, you can send them by mail to: Jackson County Office of the Sheriff, Attn: Records, 212 West Wesley Street, Jackson, MI. 49201

26. I purchased a pre-paid phone card for an inmate. When will they receive it?

They will receive the phone card the following day.

27. I deposited money in an inmate’s account. When will they get it?

As soon as you deposit money into the inmate's account via kiosk or www.expressaccount.com the funds become available to the inmate.

28. Am I able to put money in to an inmate’s account without having to go to the jail?

Yes, you may use a credit card or debit card and deposit money via www.expressaccount.com.

29. Am I able to call the jail so that the staff can pass a message to an inmate?

The staff does not pass messages. You may utilize jail voicemail.
1. Call 1-866-949-4574
2. Select the correctional facility where your incarcerated loved one is housed
3. Follow the voice prompts to leave a voicemail

30. When may I come to visit an inmate?

Visiting days are as follows:
Last names beginning with A-F Wednesday 1:00-2:30
Last names beginning with G-M Thursday 1:00-2:30
Last names beginning with N-Z Friday 1:00-2:30
Wesley Street Trustee visitation Tuesday 1:00-2:30
Chanter Road Trustee visitation Saturday 1:00-2:30

31. May I bring a child to visitation?

You may bring a child, however if they are under 48” tall or under the age of 17, they must be accompanied by an adult with identification.

32. How can I find out if a loved one is lodged or if they have a bond?

You may call (517) 768-7911 and then follow the prompts.

33. Why is my loved one on restriction and unable to get a visit?

The inmate has received a misconduct and has been placed on restrictions.

34. How do I reach the deputy investigating my case.

You may contact the Deputy and leave them a voicemail or an email. Keep in mind that the deputies work rotating shifts and it may be three days before they return to work. If they have not called you back and it has been at least three days, contact the Desk Sergeant at 517-768-7901. If you need the Deputy's telephone number or email address please check the staff directory under Road Patrol Division.