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1. Who do I call if I have an animal control complaint?

In Jackson County, Animal Control issues are handled by Law Enforcement. If you have a complaint, you must dial 911. This is how officers are dispatched. The Animal Shelter does not pick up animals from the public.

2. What is the difference between the Animal Shelter and the Humane Society?

The Jackson County Animal Shelter (JCAS) is a section of the Jackson County Health Department and an agency of the County government. Local Police Departments enforces local animal control, anti-cruelty, and health laws that relate to animal/human contact and brings the animals to JCAS. Jackson County Animal Shelter is focused on protecting human and animal health and safety. The Shelter operates a kennel facility to house animals that are stray, unwanted, or otherwise displaced from their homes.

Cascades Humane Society is an animal protection organization focused on animal welfare issues, and the protection of all animals from natural or human harm. To learn more about your local Humane Society, visit the Cascades Humane Society website. Cascades Humane Society

3. Why do I have to license my dog?

Licensing your dog is an important way to show you care for your pet. Your dog's license number allows you to be identified and notified if your dog should get loose and is picked up by Animal Control Officers. Licensed dogs are held longer in the Animal Shelter if they are picked up stray. Licensing your dog is also the law.

4. Where do I go to get a dog license?

Dog licenses are available at the Jackson County Treasurer’s Office. Visit them at https://www.co.jackson.mi.us/505/Dog-Licenses. Jackson County Treasurer’s Office

5. When I visit the Animal Shelter, why can't I touch the animals?

The Animal Shelter's "no-touch" policy helps protect animal health and human safety. Many dogs and cats received at the shelter have not been vaccinated and may carry a disease that can spread to other animals through your contact. Being touched while caged is also stressful to some animals, and increased stress makes the animals less resistant to illness. Finally, improper handling can cause injury to animals, while putting your hands too close to a strange animal also puts you at greater risk of being bitten or scratched. Protect yourself and the animals in our care, and please do not touch.

6. What is a responsible pet owner?

A responsible pet owner takes good care of his or her pet. It is more than making sure that your pet has enough food and water (though that is important too), but making sure your pet is vaccinated and receives regular checkups. Responsible pet owners also protect their pets and their communities by making sure the pet is confined in a yard or on a leash, has adequate shelter in bad weather, and is licensed.

7. What is rabies, and is it a problem in Jackson County?

Rabies is a viral disease that affects the brain. Dogs, cats, humans and other animals can become infected with rabies if they are exposed; however rabies is very rare in dogs and cats anymore, and extremely rare in humans.

In Jackson County the only animals that have been found with rabies in recent years are bats. Typically two to four rabid bats are found in Jackson County each year, usually during the summer months. A dog or cat which comes into contact with a rabid bat is at risk of being infected if the dog or cat has not been vaccinated. Keep in mind that rabies is 100% fatal for animals, but you can prevent it by getting your dog or cat vaccinated for rabies.

8. What is the truth about neutering and spaying?

There are many myths about the effect that neutering has on an animal. The truth is that neutering does not hurt your animal physically or psychologically, and actually helps prevent some forms of illness. Most importantly, neutering helps prevent animal overpopulation.