Requirements & Troubleshooting Live Broadcasts

The Live Streaming Broadcast uses the Windows Media Player plug-in to embed the meeting broadcast into the page.

Windows Media Player is a multimedia player from Microsoft. It comes preinstalled on Windows computers, and can be used to play embedded video and audio on webpages through a plug-in.

If your browser does not load the plug-in, consider an alternate media player software that includes browser plug-ins like the VLC Media Player.

External Media Player

If you prefer to view the live streaming broadcast in an external media player:
  • The live streaming broadcast address is mms://
  • Enter the live streaming broadcast address into Windows Media Player (Ctrl+U), VLC (Ctrl+N) or Quicktime (Mac OS Command Key U)

iOS & Android

If you prefer to view the Live Streaming broadcast on iOS and Android based operating systems, install an app that supports streaming MMS

Testing Bandwith

If you are having connectivity issues with the Live Streaming broadcast, test that your downstream bandwidth is at least 1.0 Mbps
  1. Visit the Speedtest website.
  2. Click on the green "Begin Test" button to initiate a speed test.
  3. Once complete, your downstream bandwidth is displayed in the "Download Speed" box


  1. Microsoft Windows 7 or above or Macintosh OS X 10.6 or above
  2. internet Explorer 10 or above, Firefox 15.0 or above, Safari 5 or above
  3. Windows Media Player Plug-in


Certain services offered on the Jackson County website such as audio, video, and live streaming broadcasts require specific additional third party software (called 'plug-ins'). You may have such software already loaded onto your computer. If you do not and you wish to use the Jackson County Live Streaming broadcast, you will need to license and download such software from a third party software company.

We will direct you to the relevant pages of the software company website. The software website will give a set of instructions that you will need to follow in order to download the plug-in. In particular you will be asked by the software company to agree to its terms and conditions of license. Any such agreement is between you and the software company and Jackson County does not accept any liability in relation either to the download or to the use of the plug-in.

Although the Jackson County uses third party plug-ins in order to provide the best possible web experience, it does not endorse any third party software. If you choose to enter into an agreement with the third party and download the plug-in you do so at you own risk.