Due to the safety and security of the inmates, no out date will be given to the public (no exceptions). If you would like an inmate's release date, you must receive it directly from the inmate.

Visitors to the Jackson County Jail cannot bring the following items into the jail:

  • Food or drink
  • Bags or purses
  • Cell phones or other recording device

Video Visit Anywhere 


Create a Smart Online account by going to

  1. Click on the “Sign Up” button to create your account.
    If you are enrolling with your computer, make sure you have a webcam to take a picture of a government issued photo ID (Driver's license, passport, etc.) You will receive an email once your account is approved.
  2. Once approved, log in to your Smart account, select “Schedule a Visit”
    and follow the prompts to schedule your remote visit. The video visitation system allows you to schedule times specifically when your loved one is available.
  3. On the day of your scheduled visit, make sure you log in to your account 15 minutes prior to the start time of the visit.

What you will need

• Android or Apple smartphone, tablet or computer with webcam

• Internet access

Have a Question?

There are a number of useful tools and resources available by going to:

You will find frequently asked questions, instructions on how to create and manage your Video Visitation account and Live Chat with a highly-trained customer service agents. t

Additional Visitation Information

Visitation hours are 7:30 AM to 10:20 PM.  (There may be blocked out times for jail security activities.)

Inmates will still receive one (1) twenty (20) minute visit at their respective jail per week free of charge but it MUST be scheduled 24 hours in advance.  If scheduling from home make sure you select “on site” for location.
Entrance onto any Jackson County Office of the Sheriff property, implies consent to search. Visitors are reminded to keep a safe distance from the jail perimeter fence and to refrain from communications to inmates through the fence. All conversations are subject to audio/ video recording.

Smart VisitationFace to Face Visitation
7:00 AM - 11:45 AM7:00 AM - 10:00 AM
1:00 PM - 3:45 PM3:00 PM - 4:00 PM
5:30 PM - 10:45 PM7:00 PM - 9:00 PM